Frequently Asked Questions
Everything you need to know about bringing Magnolia home.
What is your shipping policy for oversized furniture?
Oversized items are shipped via our specialized white-glove delivery partners. Delivery typically takes 2-4 weeks, and our team will contact you to schedule a convenient arrival window.
Can I return home decor items if they don't fit my space?
Yes, we offer a 30-day return window for most home decor items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your textiles and linens machine washable?
Most of our Magnolia linens are machine washable on a gentle cycle, though we recommend air drying to preserve the natural fibers and color longevity. Please check the specific care label on each product.
Do you offer fabric swatches for custom upholstery?
Absolutely. You can order up to five complimentary fabric swatches through our website to ensure the color and texture perfectly match your home's lighting and aesthetic.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger furniture purchases.
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can also track your status directly through the 'Order History' section of your Magnolia account.